We cater for all our customer needs in line with the Customer Service Charter set out to ensure our commitment to the customer and to highlight the customers’ obligations to the Company.

The company aims to emphasize the message that its customers are all the people it deals with in the performing of its work. These include the people who live, work and play in the greater KIMAWASCO area as well as everyone the company does business with. In this sense there are external and internal customers, and the same standards must apply when working with colleagues (internal customers) than with people outside the organization.